Help & Support
How can we help you get back outside?
Answers for guests and hosts. Search below, browse a topic, or reach a real person.
In an emergency, call your local emergency services first. HuntNHook support is not an emergency response line.Safety guidance
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Bookings & reservationsRequesting, changing, and canceling trips.View articles04
Payments & refundsWhen you are charged and how refunds work.View articles04
Messaging & trip prepTalk to your host and get ready to go.View articles04
Safety & conductVetting, reporting, and staying safe outdoors.View articles03
Hosting & payoutsList a trip, set terms, and get paid.View articles03
Account & profileYour profile, notifications, and settings.View articlesBookings & reservations
5 articlesPayments & refunds
4 articlesMessaging & trip prep
4 articlesSafety & conduct
4 articlesHosting & payouts
3 articlesAccount & profile
3 articlesSafety & Emergency
You are outdoors. Real risk comes with it.
HuntNHook connects you with hosts. It does not run your trip and it is not an emergency service. In any life-threatening situation, put the phone down and get help the fast way.
Emergency
Call your local emergency number right away. On the water, hail the Coast Guard on VHF Channel 16. Tell your host and your emergency contact once you are safe.
01
Before you go
Share your plan and expected return with someone off the trip. Check the forecast and confirm the meeting point in your message thread.
02
On the trip
Follow your host's guidance and wear the right safety gear. If conditions turn, it is always okay to call the trip.
03
Report a concern
For anything unsafe or a user who crossed the line, use the report button right on their profile or your message thread. It links the right trip automatically. Urgent? Emergency services first.
Still stuck?
Talk to a real person.
Pick what you need help with and we route your message to the right team. We read every one.
Typical reply within a few hours, 7 days a week.
Or email team@huntnhook.com
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